AI Voice Agents
Voice agents for inbound and outbound calls that answer, qualify, schedule, update systems and escalate to humans.
Explore solutionAI systems engineered for real work
Hive builds AI employees, voice agents, chatbots, RAG systems and automation that handle real business work—connected to your tools, data and human approval paths.
Hive workspace
Operations overview
Tasks completed
1,284
+18%
Hours returned
342
+24%
Success rate
98.6%
+2.1%
AI employees
Today
Maya
48 tasks
Customer success
Leo
126 calls
Voice agent
Nora
31 answers
Knowledge ops
Performance
Leo completed call qualification and updated HubSpot
NowTrusted across complex teams
Core solutions
Purpose-built AI systems that take action, communicate naturally and improve the way work moves through your company.
Voice agents for inbound and outbound calls that answer, qualify, schedule, update systems and escalate to humans.
Explore solutionWebsite, sales and support chatbots grounded in approved information and connected to business tools.
Explore solutionInternal agents that research, classify, draft, reconcile, route and move repetitive work through your process.
Explore solutionPermission-aware copilots for documents, policies, contracts, tickets, SOPs and databases with citations.
Explore solutionProduction by design
We engineer systems your team can trust, operate and improve after launch—not prototypes that disappear when the demo ends.
Agents take action across the systems your teams already use.
Fallbacks, monitoring and auditability keep operations dependable.
Evaluation loops reveal what works and where the system needs tuning.
Approvals and escalation paths keep people in control of critical work.
Implementation
Four clear phases keep the work focused, measurable and ready for production.
Map calls, tickets, handoffs, systems, risks and approval points.
Choose the workflow worth validating first.
Build a narrow slice with real prompts, retrieval, tool calls and review paths.
Proceed, change scope or stop before heavy integration.
Connect identity, APIs, databases, telephony, queues, logs and approvals.
Launch to a controlled user group.
Monitor quality, review failures, tune retrieval and expand safe actions.
Increase volume, add workflows or hand off maintenance.
FAQ
What enterprise teams ask before putting AI to work.
Voice agents, chatbots, internal operations agents, knowledge copilots, RAG systems and custom applications that can use approved tools under defined controls.
Yes. We design inbound and outbound voice agents with telephony integration, transcripts, summaries, transfer rules and monitoring.
Yes, when the API and permissions allow it. We design least-privilege actions, retries, audit logs and human approval for important changes.
Yes. Approval queues, escalation rules and role-based permissions are part of the production design rather than an afterthought.
We can build permission-aware retrieval over approved sources and support private cloud, VPC or on-prem deployment patterns where required.
The system should say it is uncertain, ask a clarifying question, retrieve more context or escalate to a person with the conversation and evidence attached.
A narrow proof of value can often be built in weeks. Production timelines depend on integrations, security review, data quality and workflow complexity.
Engagement terms can be structured so the client owns an operable system, documentation and deployment model rather than a black-box demo.
Start building
Show us the calls, documents, handoffs and repetitive workflows slowing your team down. We’ll map the right production path.
Reviewed by a senior engineer
NDA available before discovery
Clear scope, controls and next steps
Reviewed by an engineer. NDA available. No generic sales sequence. Prefer email? contact@hiveforensics.com