Miami · Voice agents
AI voice agents for Miami phone lines.
Miami phone lines spike after 6 p.m. and on weekends: hotels, clinics, law offices, dealerships, home services. We put a voice agent on the number you already print on the van and the Google listing. It takes intake, books when the calendar allows, and transfers when the caller needs a person.
MIAMI BEACH · TALK ON THIS SITE · SERVING GREATER MIAMI
What we build
Florida businesses live on the phone: clinics, law offices, property managers, dealerships, home services, hotels. A missed call after 6 p.m. is a lost job, not a metric. We build voice agents as operators with a narrow script, a tool list, and a human fallback. The agent hears the caller, follows the playbook, writes the result into the calendar or CRM, and transfers when the request is out of scope. It is the same default-deny pattern as our workflow agents, on a PSTN line.
What ships
- Inbound agent on the number you already publish
- Scheduling, intake, and message-taking with a written outcome
- Warm transfer to staff with the call summary
- After-hours coverage that does not invent policy
- Call recordings and transcripts under your retention rules
Local context
Greater Miami runs on hospitality, international trade, professional services, healthcare, real estate, and logistics through the port and airport. The work is bilingual, after-hours, and intolerant of a bot that invents a rate or a visa rule. Brickell offices, Coral Gables practices, Doral operators, and Wynwood brands all have the same constraint: a production system on the channel the customer already uses, with a human in reach.
Also serving Brickell · Coral Gables · Doral · Wynwood · Coconut Grove · Downtown Miami
Where it lands
Named workflows.
- After-hours clinic and dental lines that book or capture a callback
- Hotel and restaurant overflow in English and Spanish
- Law-firm intake that records matter type and routes to the right attorney line
- Home-service dispatch that creates the job instead of filling voicemail
Questions
Straight answers.
- Can it sit in front of our existing Miami receptionist?
- Yes. Overflow and after-hours first. Daytime it can answer and transfer with a summary.
- Will the caller know it is an agent?
- Yes. The greeting says so. We will not ship a persona that pretends to be a front-desk employee in Brickell.
- Can it take payment on the call?
- Only if that action is named, PCI is in the constraint, and a person still owns exceptions. Default is intake and booking, not collecting cards.
Engage
Florida companies start on HIVE Bootcamp.
If the chatbot, voice line, automation, or Grok pipeline is not yet scoped, begin there. If the workflow is already constrained, send an engineering brief on this domain.
On-site only · no public phone · no public rate card