Florida · Voice agents
AI voice agents for Florida phone lines.
A phone line that can answer, take intake, book, and escalate — without a twelve-option IVR. We ship voice agents that sit on your existing number and write back to the system of record.
MIAMI BEACH · TALK ON THIS SITE · SERVING FLORIDA
What we build
Florida businesses live on the phone: clinics, law offices, property managers, dealerships, home services, hotels. A missed call after 6 p.m. is a lost job, not a metric. We build voice agents as operators with a narrow script, a tool list, and a human fallback. The agent hears the caller, follows the playbook, writes the result into the calendar or CRM, and transfers when the request is out of scope. It is the same default-deny pattern as our workflow agents, on a PSTN line.
What ships
- Inbound agent on the number you already publish
- Scheduling, intake, and message-taking with a written outcome
- Warm transfer to staff with the call summary
- After-hours coverage that does not invent policy
- Call recordings and transcripts under your retention rules
Where it lands
Named workflows.
- Clinic and dental after-hours that books or takes a callback, never diagnoses
- Law-firm intake that captures matter type and conflict-check fields, then routes
- Property and HOA lines that open a work order instead of promising a plumber
- Hospitality and restaurant overflow that holds a reservation or takes a message
Questions
Straight answers.
- Does this replace the receptionist?
- It covers overflow and after-hours. Daytime, it can sit in front of the same people and transfer. We do not sell a headcount cut as the product.
- Can it call out, or only answer?
- Inbound first. Outbound reminders and follow-ups are a second constraint, with consent and a script, not an unbounded dialer.
- Will callers know they are talking to an agent?
- Yes. The opening line says so. A voice agent that pretends to be a person is a liability, not a feature.
- What if the caller needs a human immediately?
- Transfer is a first-class action. Keywords, sentiment, or an explicit ask pull a staff line. The summary travels with the call.
Engage
Florida companies start on HIVE Bootcamp.
If the chatbot, voice line, automation, or Grok pipeline is not yet scoped, begin there. If the workflow is already constrained, send an engineering brief on this domain.
On-site only · no public phone · no public rate card