Florida · Automation
AI automation for Florida operations.
Classify, draft, route, and act on the tools you already pay for. Automation here is a narrow workflow with an approval gate — not a Zapier collage with a model in the middle.
MIAMI BEACH · TALK ON THIS SITE · SERVING FLORIDA
What we build
Florida operators drown in the same work: PDFs from a portal, emails that should have been tickets, follow-ups that die in a spreadsheet. We automate a named workflow. The agent reads the artifact, proposes the next step, and writes only where a capability record allows it. High-impact actions stay behind a human. That is the Operators family we already ship, scoped to the queue you actually run — not a new platform you have to staff.
What ships
- One workflow in, then expansion — not a backlog of automations
- Document and email intake into the system of record
- Drafts with a pointer to the source, not a fluent guess
- Approval on writes and side effects
- Eval on action correctness, not how the email sounds
Where it lands
Named workflows.
- Invoice, order, and packing-slip intake into accounting or a WMS
- Insurance and medical-office document routing with a human on exceptions
- Lead follow-up that writes the CRM and stops when a person should call
- Internal request routing (facilities, IT, HR) with an audit of who approved what
Questions
Straight answers.
- Is this RPA, or a chatbot on top of email?
- Neither slogan. It is an operator over a defined queue, with tools behind a capability record. If the work is a macro, we will say so and not wrap it in a model.
- Do we have to replace our CRM or ERP?
- No. The point is to sit on the system of record you already run. A new database is a last resort, not a default.
- What happens when the model is wrong?
- Wrong writes should not land. The gate holds them. The eval set is built from the mistakes your staff already catch.
- How long before the first workflow is live?
- Unscoped work starts in a HIVE Bootcamp. A constrained workflow is the unit we ship — often one queue, not a department.
Engage
Florida companies start on HIVE Bootcamp.
If the chatbot, voice line, automation, or Grok pipeline is not yet scoped, begin there. If the workflow is already constrained, send an engineering brief on this domain.
On-site only · no public phone · no public rate card