Jacksonville · Automation
AI automation for Jacksonville operations.
Northeast Florida back offices retype packing slips, claims, and work orders. We automate one Jacksonville queue: classify the artifact, draft the next step, write through a gate. The ERP and the dispatch board stay.
MIAMI BEACH · TALK ON THIS SITE · SERVING NORTHEAST FLORIDA
What we build
Florida operators drown in the same work: PDFs from a portal, emails that should have been tickets, follow-ups that die in a spreadsheet. We automate a named workflow. The agent reads the artifact, proposes the next step, and writes only where a capability record allows it. High-impact actions stay behind a human. That is the Operators family we already ship, scoped to the queue you actually run — not a new platform you have to staff.
What ships
- One workflow in, then expansion — not a backlog of automations
- Document and email intake into the system of record
- Drafts with a pointer to the source, not a fluent guess
- Approval on writes and side effects
- Eval on action correctness, not how the email sounds
Local context
Jacksonville is the port, rail, military-adjacent contractors, a large healthcare and insurance footprint, and a spread-out trades market from the Beaches to St. Johns. The useful systems classify documents, cover a published number, and write into the ERP or dispatch board. We do not pretend to be a Jacksonville agency. We are the Miami Beach engineering company that will take a named Northeast Florida queue and ship it.
Also serving Jacksonville Beach · St. Johns · Orange Park · Fernandina Beach
Where it lands
Named workflows.
- Freight and warehouse document packs that stop the retype
- Insurance and medical routing with a human on exceptions
- Trades emails and portal forms turned into dispatch jobs
- AP invoices into the accounting system you already run
Questions
Straight answers.
- Can you integrate with our WMS or TMS?
- As a named tool. We do not replace the WMS to make a demo.
- Port documents are ugly. Will this work?
- If the eval set includes your ugly documents. If a type cannot be read, it goes to a person. That is success, not failure.
- Is voice included?
- Voice is in the statewide catalog. This Jacksonville page is the automation and chatbot demand we see here. A phone agent is a separate constraint.
Engage
Florida companies start on HIVE Bootcamp.
If the chatbot, voice line, automation, or Grok pipeline is not yet scoped, begin there. If the workflow is already constrained, send an engineering brief on this domain.
On-site only · no public phone · no public rate card