Fort Lauderdale · Automation
AI automation for Broward operations.
Broward back offices move PDFs, work orders, and vendor emails through people who should be doing something else. We automate one Fort Lauderdale queue at a time: classify, draft, write through a gate, escalate with the trace.
MIAMI BEACH · TALK ON THIS SITE · SERVING BROWARD
What we build
Florida operators drown in the same work: PDFs from a portal, emails that should have been tickets, follow-ups that die in a spreadsheet. We automate a named workflow. The agent reads the artifact, proposes the next step, and writes only where a capability record allows it. High-impact actions stay behind a human. That is the Operators family we already ship, scoped to the queue you actually run — not a new platform you have to staff.
What ships
- One workflow in, then expansion — not a backlog of automations
- Document and email intake into the system of record
- Drafts with a pointer to the source, not a fluent guess
- Approval on writes and side effects
- Eval on action correctness, not how the email sounds
Local context
Fort Lauderdale is yachts and marine trades, FLL aviation, medical offices along Federal Highway, law firms, and a thick layer of home-service and property companies from Hollywood to Weston. The phone still runs the day. A chatbot that cannot hand off, or an automation that writes the wrong work order, is worse than voicemail. We treat Broward as a service area of the Miami Beach company — not a fake Fort Lauderdale branch.
Also serving Hollywood · Plantation · Sunrise · Weston · Pompano Beach · Davie
Where it lands
Named workflows.
- Yard and aviation document packs that become jobs before someone retypes them
- Medical records and referrals routed with a human on exceptions
- Field-service emails turned into dispatch jobs with an address and a photo
- Vendor invoices classified into the accounting system you already run
Questions
Straight answers.
- Can you touch our marine or aviation system of record?
- As a named integration. We do not replace the yard management system to prove a demo.
- What if the PDF is a scan?
- Then the eval set includes scans. If we cannot read it reliably, it goes to a person. That is the point of a gate.
- Is this RPA?
- If a macro is enough, we will say so. Most of this work is an operator over a queue, not a screen scraper.
Engage
Florida companies start on HIVE Bootcamp.
If the chatbot, voice line, automation, or Grok pipeline is not yet scoped, begin there. If the workflow is already constrained, send an engineering brief on this domain.
On-site only · no public phone · no public rate card