Naples · Chatbots
AI chatbots for Naples companies.
Naples guests and members will not forgive a chatbot that invents a tee time or a dress code. We build assistants for clubs, medical practices, and property operators that answer policy, take a request, and hand off.
MIAMI BEACH · TALK ON THIS SITE · SERVING SOUTHWEST FLORIDA
What we build
Most Florida businesses do not need a research agent. They need a constrained assistant on the site, in WhatsApp, or on SMS that knows the hours, the inventory, the intake form, and when to stop talking and give the conversation to a person. Hive Forensics builds that as a production system: a defined corpus, a tool list with a default-deny, a transcript you can audit, and an escalation path. The same operator pattern we ship for internal workflows — wired to the customer-facing channel.
What ships
- Website, WhatsApp, and SMS assistants on one policy
- Answers grounded in your pages, catalog, or knowledge image
- Human handoff with the transcript attached
- Write-backs to the CRM or inbox you already run
- Eval on the questions your staff already hate answering
Local context
Naples, Marco Island, Bonita Springs, and Estero are private clubs, medical and wellness, luxury property, and professional services. Season compresses the phone. A voice agent that guesses a membership rule, or a chatbot that invents a tee time, is a problem. We ship narrow, well-gated systems and private knowledge when client files cannot sit in a public copilot. Fort Myers is adjacent; it is not a separate fake office.
Also serving Marco Island · Bonita Springs · Estero · Fort Myers
Where it lands
Named workflows.
- Club and hotel chat that holds membership, dress, and booking rules
- Specialty medical chat that books or takes a callback
- Estate and HOA chat that files an address ticket with a photo
- Professional-services screening that books a consult and will not advise
Questions
Straight answers.
- Our members would never use a chatbot.
- After-hours they already use voicemail. A short, honest assistant with a fast handoff is the alternative. The relationship stays with the staff.
- Marco Island and Bonita?
- Southwest Florida service area on this page. No fake Marco office.
- Can it be private to members only?
- Yes. Identity first, then the corpus. A public widget does not get a membership file.
Engage
Florida companies start on HIVE Bootcamp.
If the chatbot, voice line, automation, or Grok pipeline is not yet scoped, begin there. If the workflow is already constrained, send an engineering brief on this domain.
On-site only · no public phone · no public rate card