West Palm Beach · Chatbots
AI chatbots for West Palm Beach firms.
Palm Beach County clients expect a person and will punish a sloppy bot. We build West Palm, Boca, and Gardens chatbots that screen, book, and file — and refuse to advise, diagnose, or invent a fee.
MIAMI BEACH · TALK ON THIS SITE · SERVING PALM BEACH COUNTY
What we build
Most Florida businesses do not need a research agent. They need a constrained assistant on the site, in WhatsApp, or on SMS that knows the hours, the inventory, the intake form, and when to stop talking and give the conversation to a person. Hive Forensics builds that as a production system: a defined corpus, a tool list with a default-deny, a transcript you can audit, and an escalation path. The same operator pattern we ship for internal workflows — wired to the customer-facing channel.
What ships
- Website, WhatsApp, and SMS assistants on one policy
- Answers grounded in your pages, catalog, or knowledge image
- Human handoff with the transcript attached
- Write-backs to the CRM or inbox you already run
- Eval on the questions your staff already hate answering
Local context
West Palm, Palm Beach Gardens, Boca Raton, and Delray are professional services, medical, wealth, and a high-touch property market. Callers expect a person. An agent that over-promises a concierge result will get you sued or reviewed. We ship narrow intake, scheduling, and after-hours coverage that knows when to stop — for firms that will not put a public copilot on a client file.
Also serving Boca Raton · Delray Beach · Palm Beach Gardens · Palm Beach · Jupiter
Where it lands
Named workflows.
- Wealth and legal site assistants that capture a matter and book a consult
- Specialty clinic chat that schedules or takes a callback
- HOA and property chat that files a unit ticket with a photo
- Club and hospitality chat that answers policy without inventing availability
Questions
Straight answers.
- Our clients would hate a chatbot. Why would we add one?
- For after-hours and screening, with a fast handoff. The bot is not the relationship. It is the intake that used to be voicemail.
- Can it stay off public copilots?
- Yes. The corpus can live in an environment you control. That is often the Palm Beach brief.
- Boca and Delray?
- Same service area. One company, Miami Beach HQ, no fake Boca suite.
Engage
Florida companies start on HIVE Bootcamp.
If the chatbot, voice line, automation, or Grok pipeline is not yet scoped, begin there. If the workflow is already constrained, send an engineering brief on this domain.
On-site only · no public phone · no public rate card