Orlando · Chatbots
AI chatbots for Orlando companies.
Orlando volume is guests, patients, and short-term rentals asking the same ten questions at midnight. We build chatbots that answer policy, take a booking or a ticket, and refuse to invent park advice, a rate, or a diagnosis.
MIAMI BEACH · TALK ON THIS SITE · SERVING GREATER ORLANDO
What we build
Most Florida businesses do not need a research agent. They need a constrained assistant on the site, in WhatsApp, or on SMS that knows the hours, the inventory, the intake form, and when to stop talking and give the conversation to a person. Hive Forensics builds that as a production system: a defined corpus, a tool list with a default-deny, a transcript you can audit, and an escalation path. The same operator pattern we ship for internal workflows — wired to the customer-facing channel.
What ships
- Website, WhatsApp, and SMS assistants on one policy
- Answers grounded in your pages, catalog, or knowledge image
- Human handoff with the transcript attached
- Write-backs to the CRM or inbox you already run
- Eval on the questions your staff already hate answering
Local context
Greater Orlando is hospitality and attractions, medical tourism, property management for short-term rentals, and a growing logistics and simulation-adjacent industrial base. Winter Park practices and Lake Nona medical sit next to Kissimmee operators who live on WhatsApp. The failure mode is an assistant that invents park-and-ticket advice or a rate. We ship constrained systems from Miami Beach into that market.
Also serving Winter Park · Kissimmee · Lake Nona · Dr. Phillips · Sanford
Where it lands
Named workflows.
- Hotel and attraction chat that knows hours and booking rules
- STR and property WhatsApp that opens a unit ticket with a photo
- Clinic assistants for a visitor population that need a callback, not a diagnosis
- Vendor chat that files a job instead of sitting in a shared inbox
Questions
Straight answers.
- Can it handle convention and holiday spikes?
- That is the point of a constrained assistant on the published channels. It does not hire extra hosts. It covers the questions you already know.
- English, Spanish, Portuguese?
- Languages in the eval set ship. Languages we have not tested do not.
- Kissimmee and Winter Park?
- Greater Orlando service area. Same company. No fake Kissimmee office.
Engage
Florida companies start on HIVE Bootcamp.
If the chatbot, voice line, automation, or Grok pipeline is not yet scoped, begin there. If the workflow is already constrained, send an engineering brief on this domain.
On-site only · no public phone · no public rate card