Tampa · Chatbots
AI chatbots for Tampa Bay companies.
Tampa Bay customers still start on the site: a clinic booking, a contractor job, a status question on a shipment. We build chatbots that file the request into the board you already run and hand off when the answer is not in the corpus.
MIAMI BEACH · TALK ON THIS SITE · SERVING TAMPA BAY
What we build
Most Florida businesses do not need a research agent. They need a constrained assistant on the site, in WhatsApp, or on SMS that knows the hours, the inventory, the intake form, and when to stop talking and give the conversation to a person. Hive Forensics builds that as a production system: a defined corpus, a tool list with a default-deny, a transcript you can audit, and an escalation path. The same operator pattern we ship for internal workflows — wired to the customer-facing channel.
What ships
- Website, WhatsApp, and SMS assistants on one policy
- Answers grounded in your pages, catalog, or knowledge image
- Human handoff with the transcript attached
- Write-backs to the CRM or inbox you already run
- Eval on the questions your staff already hate answering
Local context
Tampa, St. Petersburg, and Clearwater run logistics through the port, a large medical and insurance footprint, financial operations, and trades. The useful AI work is not a brand campaign. It is intake on a claims queue, a clinic line, a dispatch board, or a document pack that should have been structured yesterday. We serve Tampa Bay as a service area — no invented downtown Tampa suite.
Also serving St. Petersburg · Clearwater · Brandon · Tampa Palms · Hyde Park
Where it lands
Named workflows.
- Healthcare and dental assistants that book or take a callback
- Insurance and billing chat that will not invent coverage
- Trades chat that creates a dispatch job with address and photos
- Logistics status chat that reads the system of record instead of guessing ETA
Questions
Straight answers.
- St. Pete and Clearwater companies too?
- Yes. Tampa Bay is the service area. One company, no invented St. Pete office.
- Can it sit on our patient or member portal?
- If the data class allows and the identity is real. A public widget does not get a patient file.
- Do you support Spanish in Tampa?
- When the eval set includes it. We do not toggle a language we have not tested on your questions.
Engage
Florida companies start on HIVE Bootcamp.
If the chatbot, voice line, automation, or Grok pipeline is not yet scoped, begin there. If the workflow is already constrained, send an engineering brief on this domain.
On-site only · no public phone · no public rate card